SugarCRM Features

The open-source version of SugarCRM- the Community Edition has many core features giving a rich CRM experience. There are additional open-source add-on modules for SugarCRM, which allow it to extend its functionality.

We offer a version of SugarCRM Community Edition with open-source extensions, which has the following features:

Sales Force Automation:
Opportunity Management
Contact Management
Account Management
Forecasting
Quotes & Invoices
Mobile Solutions
Dashboards

Customer Support:
Case Management
Inbound Email
Knowledgebase
Bug Tracking

Marketing Automation:
Multi-Channel Campaigns
Campaign Wizard
Email Marketing
Web-to-Lead Forms
Lead Management
Marketing Analytics

Collaboration:
Email Client
Project Management
Mobile Solutions
Activity Management

Reporting:
Marketing Analytics
Sales trends
Case Reports
Dashboards
Customer Profiles

Platform:
Access Control
Layout Editor
Custom Fields
Module Builder
Module Loader
Homepage Layout
Dashlets